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Zencia Edge - Privacy Policy

Zencia Edge is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use any of our services. By accessing or using the website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information Collected via Website

  • Personal Information (if provided voluntarily): name, email address, phone number, company name.
  • Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages.
  • Cookies & Tracking: We use cookies for session management, analytics, and to improve user experience.

1.2 Information Collected via Zencia Edge Software

  • Zencia Edge software runs fully offline and does not transmit, share, or collect user data or documents.
  • No internet connection is required for the functioning of the software.
  • No logs, chat history, or document content is sent to Zencia servers or any third party.

2. How We Use Your Information

We may use the information collected via the website for:

  • Providing customer support.
  • Sending you updates, product information, or promotional content (only if you subscribe).
  • Analyzing website traffic to improve our content and services.
  • Responding to your inquiries.

We do not process or use data processed within the Zencia Edge software for any purpose. The data remains strictly within the user's local system.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information under the following limited circumstances:

  • To comply with legal obligations.
  • To protect and defend the rights or property of Zencia Edge.
  • In connection with a business transfer (e.g., merger, acquisition) under strict confidentiality agreements.

4. Data Security

We take appropriate technical and organizational measures to protect your information:

  • The Zencia Edge software is designed for offline usage, ensuring no data leaves the local environment.
  • Website data is stored securely and access is limited to authorized personnel only.
  • Encryption and security best practices are followed wherever applicable.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data we may have collected via the website.
  • Opt-out of marketing communications at any time.

For requests, please contact us at:

6. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. The updated policy will be posted on this page with the "Effective Date" updated accordingly.

8. Contact Us

For any questions or concerns regarding this Privacy Policy: