Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our services, and improving our platform.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and payment processing.

• Session management and authentication
• Security and fraud prevention
• Load balancing and system functionality

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Page views and traffic sources
• Time spent on pages
• Click patterns and navigation paths
• Error reports and system performance

Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.

• Language preferences
• User interface customizations
• Previously viewed content
• Account settings and preferences

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track advertising campaign performance.

• Targeted advertising based on interests
• Frequency capping for ads
• Campaign effectiveness measurement
• Retargeting and remarketing

3. Cookies We Use

Below is a detailed list of the cookies we use on our website:

Cookie Name	Type	Purpose	Duration
zencia_session	Essential	Maintains your session state	Session
zencia_auth	Essential	Authentication and security	7 days
zencia_preferences	Functionality	Stores user preferences	1 year
_ga	Analytics	Google Analytics - visitor tracking	2 years
_gid	Analytics	Google Analytics - session tracking	24 hours
zencia_utm	Marketing	Tracks marketing campaign sources	30 days

4. Third-Party Cookies

We use several trusted third-party services that may also set cookies on your device:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how visitors use our site, which we use to improve our services.

Social Media Plugins

Our website includes social media features (Twitter, LinkedIn, Facebook, Instagram) that may set cookies to track your interactions with these features.

Advertising Networks

We work with advertising partners who may use cookies to deliver targeted advertisements based on your browsing activity.

5. How to Control Cookies

You have several options to manage and control cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View cookies stored on your device
• Delete existing cookies
• Block all or specific cookies
• Set preferences for third-party cookies

Browser-Specific Instructions

Here's how to manage cookies in popular browsers:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy, search, and services → Cookies

Opt-Out Tools

You can also use these opt-out tools:

• Google Analytics Opt-out Browser Add-on
• Your Online Choices (EU)
• Network Advertising Initiative (NAI)
• Digital Advertising Alliance (DAA)

6. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT browser signals, but we respect your privacy choices and provide multiple ways to control cookies and tracking.

7. Mobile Devices

If you access our services through a mobile device, you can control cookies and tracking through your device settings:

• iOS: Settings → Safari → Block All Cookies
• Android: Settings → Privacy → Clear browsing data

You can also manage advertising preferences through your device's advertising ID settings.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the bottom of this page
• Notify users of significant changes via email
• Display a notice on our website

We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Cookie Consent

By using our website, you consent to the use of cookies as described in this Cookie Policy. When you first visit our site, you'll see a cookie banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences
• Learn more about our cookie practices

You can change your cookie preferences at any time through our cookie settings interface or your browser settings.

10. Contact Us About Cookies

If you have questions or concerns about our use of cookies, please contact us:

For more information about how we handle your personal data, please review our Privacy Policy.