Smarter Conversations, Faster Care.
Handle routine, non-medical queries instantly — room service, billing questions, reports availability, discharge status, appointment details, and more. Zencia understands the request, collects the right information, and triggers automated workflows without waiting for staff.
Experience Zencia's Healthcare Support AI in Action
Why healthcare teams need healthcare voice agents
Missed or delayed calls overwhelm hospitals.
Zencia's healthcare AI agents answer instantly — 24/7 — ensuring every patient and attendant gets support without waiting.
Staff spend hours handling repetitive questions.
Zencia automates appointment scheduling, report status, billing FAQs, and room-service queries — freeing teams to focus on real care.
Routing errors delay patient care.
Zencia intelligently routes every request to the right department — housekeeping, maintenance, nursing, billing, or support — instantly and accurately.
Boost healthcare support efficiency with human-like empathy
Make high query volume handling effortless: Self-serve 90% of FAQs with accurate resolutions (having <1% hallucinations). Personalize interactions in 135+ languages.
Win patient loyalty with connected healthcare journeys
Prevent patient churns. Help them find nearby clinics, book virtual consultations, and enable post-consultation follow-ups, capturing context across 35+ channels.
Improve Patient Journeys With Conversation Insights
Zencia analyzes every interaction to identify trends, objections, and preferences—helping healthcare teams improve service quality and optimize the patient experience.
Go live 2x faster, make informed decisions
Stop building healthcare support agents from scratch, and digging data to make decisions. Deploy easy-to-use AI in seconds and improve performance by tracking metrics.
Secure patient data with robust compliance measures
Don't compromise on data privacy and security to earn patients' trust. Zencia has got you covered with ISO, HIPAA, SOC2, GDPR, and PDPA compliance.
Integrate Effortlessly With Your Tech Stack
Connect Zencia seamlessly with your existing tools and platforms. No complex setup required.
